Privacy Policy

1. Introduction

StatusBuddy Technologies ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (StatusBuddy.in) and subscribe to our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

We may collect the following categories of personal information:

• Identity Data: Full name, as provided during registration or contact.
• Contact Data: Email address, mobile phone number, and postal address (if provided).
• Transaction Data: Subscription plan, billing dates, and transaction reference numbers (we do not store full card or bank account numbers — see Section 5).
• Technical Data: IP address, browser type and version, time zone, operating system, and device information collected automatically when you visit our site.
• Usage Data: Information about how you use our website and service.
• Communications Data: Messages you send us via email or our contact form.

3. How We Collect Information

We collect information through:

• Direct interactions: When you subscribe, fill out our contact form, or communicate with us via email.
• Automated technologies: Cookies, log files, and similar technologies when you navigate our website.
• Third parties: Payment data references from Razorpay following successful transactions.

4. How We Use Your Information

We use the information we collect to:

• Process and manage your subscription.
• Deliver content packs to your registered contact details.
• Send billing receipts, renewal reminders, and service notifications.
• Respond to your support queries and communications.
• Improve our website, products, and services.
• Comply with legal and regulatory obligations.
• Detect and prevent fraud or unauthorised activity.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Payment Data & Razorpay

All payment transactions on StatusBuddy are processed by Razorpay Software Private Limited ("Razorpay"), a PCI-DSS-compliant payment gateway. We do not collect, store, or process your full card numbers, CVV, or banking credentials on our servers.

When you subscribe, you will be redirected to Razorpay's secure payment interface to:

• Complete the ₹3 one-time mandate setup.
• Authorise the ₹250/month recurring autopay e-mandate.

Razorpay collects and processes your payment details in accordance with their own Privacy Policy. We receive only a transaction reference ID and payment status from Razorpay, which we store to manage your subscription.

For questions about how Razorpay handles your data, please refer to Razorpay's Privacy Policy.

6. Cookies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us understand site usage patterns and remember your preferences. You can instruct your browser to refuse cookies; however, some parts of the site may not function properly as a result.

7. Data Sharing & Disclosure

We may share your information with:

• Razorpay: As our payment processor, for the purpose of completing transactions and managing your autopay mandate.
• Email / communication service providers: To deliver your content packs and service notifications (your email address only — no payment data).
• Legal authorities: Where required by law, court order, or government regulation.

We do not share your personal data with any other third parties without your explicit consent.

8. Data Retention

We retain your personal data for as long as your subscription is active and for a reasonable period thereafter, as required for legal, accounting, or dispute-resolution purposes. Transaction records may be retained for up to 7 years as required under Indian financial regulations.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Your Rights

As a user, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Objection: Object to the processing of your data for certain purposes.
• Withdraw Consent: Withdraw consent for marketing communications at any time.

To exercise any of these rights, email us at support@StatusBuddy.in.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information promptly.

12. Links to Third-Party Sites

Our website may contain links to third-party websites including Razorpay, Instagram, and WhatsApp. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date and, where appropriate, via email. Continued use of our services after changes constitutes acceptance of the revised policy.

14. Contact Us

For any privacy-related queries, concerns, or requests:
StatusBuddy Technologies
Email: support@StatusBuddy.in
Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST